Wagtome Big Eyes Frog

Q1. When will my order be shipped out?

Once we receive your order, we will process it as quickly as possible, and the order will be completed within 1-3 working days.

Q2. How much is the shipping cost?

Free standard shipping on all items.

Q3. What is the estimated delivery time?

2-5 business days transit time after shipped, however shipping carriers are experiencing capacity issues from extremely high demand + COVID-19 impact, and in some cases deliveries may be delayed.

Q4. Where are your products shipped from?

Orders are shipped directly from our US warehouses and the shipping is only valid for physical addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, APO/FPO addresses, or US Protectorates. We do not ship outside the United States at this time.

Q5. How to track my order?

You will receive emails about the status of your order. Another way, you can track online through our Track Order page.

Q6. What is your return policy?

We offer 30-day free return policy. You can shop with confidence here. More details please check our Refund Policy Page.

Still have questions in mind?

Please check our FQA page here.